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Getting started
What is Connectivity? ›
Choosing your plan ›
Our routers ›
Internet speeds ›
Setup & billing
Setup guide ›
Troubleshooting your setup ›
How you’ll be billed ›
Changing your billing method ›
Receving your device
Next day delivery ›
Is my address availalbe for delivery? ›
Tracking your delivery ›
Rescheduling your delivery ›
Need help with your connection?
Router not working as expected? A quick reset can often solve the problem.
Device support
Router troubleshooting ›
Getting the best speeds ›
Renewals
Renewing your plan ›
Early cancellation ›
Returning your router
14-day money back guarantee ›
At the end of your plan ›
Need help?
Get help from a member of our team
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