by Janis Au | May 7, 2024 | Support articles
You can update your billing method or billing address at any time through your online Connectivity account.
by Janis Au | May 7, 2024 | Support articles
As part of your order, we’ll set up a recurring payment from a debit or credit card. You can update these payment details at any time through your online account.
by Janis Au | May 7, 2024 | Support articles
There are a few things you can do to get the best performance out of your router. Check your device is: Plugged into power only, i.e. the ethernet cable should NOT be plugged into a phone socket Elevated off the ground, on a bench or table. At least 1m away from large...
by Janis Au | May 7, 2024 | Support articles
Our 5G routers are equivalent to ultrafast home WiFi. We recommend them to anyone who’ll be working from home or is expecting to be using multiple devices on their home network at once. Our 4G plans are equivalent to superfast broadband. We recommend them for...
by Janis Au | May 7, 2024 | Support articles
Our Connectivity plans can be used anywhere within the UK with a strong mobile signal. You can bring your Connectivity router with you while you travel, work or relax and stay connected with ultrafast speeds. The performance of your router will depend on the signal...
