by Janis Au | May 7, 2024 | Support articles
When your order is dispatched, you’ll receive a confirmation email with a tracking link included.
by Janis Au | May 7, 2024 | Support articles
We deliver our plans across the UK. In some areas of the Scottish Highlands and Islands we are unable to offer next-day delivery, please reach out to us at support@myconnectivity.co.uk if you have any questions.
by Janis Au | May 7, 2024 | Support articles
You can update your billing method or billing address at any time through your online Connectivity account.
by Janis Au | May 7, 2024 | Support articles
As part of your order, we’ll set up a recurring payment from a debit or credit card. You can update these payment details at any time through your online account.
by Janis Au | May 7, 2024 | Support articles
There are a few things you can do to get the best performance out of your router. Check your device is: Plugged into power only, i.e. the ethernet cable should NOT be plugged into a phone socket Elevated off the ground, on a bench or table. At least 1m away from large...
